Why is Consulting an Important Service?
RDM provides exceptional Internet Marketing Consulting. We provide technical auditing of various internet related services such as your website, SEO strategy, SEM, and more. Additionally, we offer employee training for those in your organization who interact with clients/customers that have reached the company via internet related campaigns such as PPC and Social media.
Consulting Helps Achieve Your Goals
Consulting will help your employees to flourish better within the organizational design and structure. We examine the link between the goals of your company and how managers and your staff are working together to achieve those objectives. We work closely with you and your senior management team to establish company expectations so that each employee strives to establish a positive customer experience.
- Identify your goals
- Incorporate a system for customer retention and satisfaction
- Implement team objectives and goals
- Identify leaders within your organization
- Assess the current method
Conduct an Analysis of Your Organization
Identify Areas of Improvement
No matter how successful your organization is, there is always room for improvement. We will determine where the problem areas are and offer solutions to help your business achieve optimal success. You will find that once these problems are addressed and fixed, your business will meet objectives easier.
Since phone calls are the first and main point of communication when dealing with a potential lead, it is very important those conducting the phone call help everything move along smoothly, are patient, kind, and knowledgeable. Lacking in any one of these areas can mean one less client for your business.
Luckily, these are all things that can be fixed! By listening to who answers the phone and how successfully it goes, we are able to help that person in the particular area they are lacking skill in.
Not listening ensures that these problems will continue, leaving you with fewer clients and much more negative reviews on any of your websites.
Introduce New Methods
New methods will ensure that your people are well-trained and know what is expected of them. Change is a good thing, but if done wrong, it can be catastrophic for you, your employees, your business, and your clients. Let us help you implement change the right way.
Your staff may not be aware that business could improve just by a few minor changes. We will introduce a ‘How to Answer the Phone Properly’ guide, how to handle calls, how to close more business and how to get customers to tell their friends about the products and services your organization has to offer.
Our goal is to make sure that every call that comes through has the highest potential to turn into new business. We start with the basics and then delve deeper with a customized methodology created for your exact industry and specific business goals.
Our team takes the time every single day to listen to your phone calls so we can personally analyze what your employees are doing right or wrong so we are able to make a new guide if that is what is needed. It is normal to refine things every now and then, that is how businesses evolve and grow!
Implement Promotional Techniques
To get your team excited about the new direction your company is taking we will help implement new and inspirational promotional techniques.
No one will take your business as seriously as you. It is imperative that we implement techniques to ensure your employees are on board with the growth opportunities we present to them.
We will strategize with you to create a plan that will get your team excited about the new direction we are taking. We want them to work for you as hard as they would work if they owned the business. There will be incentives given out to ensure appreciation of those truly dedicated.
No one can turn down gifts if all that is required is a little bit more hard work that one is already comfortable and good at.
How Does RDM Provide Consulting Services?
We Are Your Google Girls and Guys
Results Driven Marketing embraces the Google culture as well as its methodology. That shows up in the way we do things around the office, but also in how we approach SEO. We treat Google as the benchmark in online searches and tailor our activities to maximize results from Google’s search engine. The Google Algorithm and the Google bots that crawl and index sites are the signals we are investigating and tracking. Our “Best Practices” for SEO are designed to get the attention of Google first, and the rest of the search engines second.